Privacy Policy

At Paws Carte, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, www.pawscarte.com, or use our services. By accessing or using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

Personal Data

When you use our website or services, you may provide us with personally identifiable information, such as:

  • Name
  • Email address
  • Contact number
  • Shipping and billing address
  • Payment details
  • Information about your pets

We collect this information when you place an order, create an account, subscribe to our newsletter, or engage in other activities on our website.

Usage Data

We may collect information automatically about your interactions with our website, such as:

  • IP address
  • Browser type and version
  • Pages visited and time spent on the website
  • Device type and unique device identifiers
  • Location data (if enabled on your device)

Cookies and Tracking Technologies

Paws Carte uses cookies and similar tracking technologies to enhance your browsing experience, improve website functionality, and analyze usage. Cookies are small files stored on your browser that help us remember your preferences and gather data for website analytics. You can adjust your browser settings to refuse cookies, though some features of the website may not function properly.

2. How We Use Your Information

Your personal data is collected and processed for the following purposes:

  • To fulfill and manage your orders.
  • To provide customer support.
  • To send updates about products, promotions, and offers.
  • To improve the performance and functionality of our website.
  • To personalize your experience on our platform.
  • To comply with legal and regulatory obligations.

We may also use your information to send surveys or request feedback to improve our services.

3. Information Sharing and Disclosure

We value your trust and do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers

We may share your data with third-party service providers, such as:

  • Payment processors
  • Shipping and delivery partners
  • Marketing and analytics companies

These providers only access your data to perform their services and are contractually obligated to protect its confidentiality.

Legal Compliance

We may disclose your personal information:

  • To comply with legal obligations or valid requests by public authorities.
  • To protect our rights, property, or the safety of our users.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Data Security

Paws Carte implements industry-standard security measures, including encryption, secure servers, and firewalls, to protect your data from unauthorized access or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Children's Privacy
Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of any such data, it will be promptly deleted.
6. Third-Party Links
Our website may contain links to third-party websites or services. Paws Carte is not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing personal information.
7. Your Privacy Preferences

You have the right to:

  • Opt out of receiving promotional emails or SMS by contacting us or using the unsubscribe link in our communications.
  • Update or correct your personal information by logging into your account or contacting us.
  • Request the deletion of your personal data, subject to legal obligations.
8. Cookies Policy

Paws Carte uses both session and persistent cookies for the following purposes:

  • Essential Cookies: Ensure the functionality of the website.
  • Performance Cookies: Analyze website usage to improve functionality.
  • Preference Cookies: Remember your preferences for a better user experience.

You can manage your cookie preferences through your browser settings.a

9. Updates to Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, with the “Last Updated” date noted. We encourage you to review this policy regularly.
10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

  • Email: info@pawscarte.com
  • Phone: +971 800 PAWS (7297)


Our team is here to assist you and address your queries promptly.