Terms & Conditions

Welcome to Paws Carte! These Terms and Conditions (“T&Cs”) govern your use of the Paws Carte website (www.pawscarte.com) and any transactions conducted through it. By accessing or using our website, you agree to be bound by these T&Cs.
1. Legal Information
  • Paws Carte operates under UAE law, and all disputes arising in connection with these terms shall be heard only by a court of competent jurisdiction in the UAE.
  • “United Arab Emirates is our country of domicile” and the governing law is UAE local law.
2. Payment Terms
  • We accept payments via cash on delivery, Visa, MasterCard, and American Express.
  • All transactions are processed in AED (UAE Dirham). Payments in any other currency are not accepted.
  • Cardholders must retain a copy of transaction records and adhere to merchant policies.
  • Note: We do not trade with or provide services to OFAC (Office of Foreign Assets Control) sanctioned countries.
3. User Eligibility
  • Users must be 18 years or older to register or transact on the website. Minors are not permitted to create accounts or use the site.
  • Users are responsible for maintaining the confidentiality of their account information, including login credentials.
4. Privacy Policy
Your use of the website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
5. Delivery Policy
Delivery Policy for detailed information on delivery areas, timelines, and associated charges.
6. Returns, Refunds, and Exchanges
Refer to our Returns, Refund & Exchange Policy for comprehensive details on eligible returns, refunds, and exchanges.
7. Modification of Services and Prices
  • Prices for products and services are subject to change without prior notice.
  • Paws Carte reserves the right to modify or discontinue any product or service (or any part thereof) without prior notice.
  • We are not liable to you or any third party for price changes, modifications, or the discontinuation of any product or service.
8. Errors, Inaccuracies, and Omissions
  • Occasionally, there may be typographical errors, inaccuracies, or omissions on our site or services regarding product descriptions, pricing, promotions, or availability.
  • We reserve the right to correct any errors, update information, or cancel orders if any inaccuracies are identified (including after an order has been placed).
  • Paws Carte is under no obligation to update or clarify information except as required by law.
9. Intellectual Property
All content on the website, including but not limited to text, images, graphics, logos, and trademarks, is the property of Paws Carte and is protected under applicable copyright and trademark laws. You may not reproduce, distribute, or use this content without prior written consent.
10. Limitation of Liability
  • Paws Carte is not liable for any indirect, incidental, or consequential damages arising from your use of the website or services.
  • In no event shall our liability exceed the amount you paid for the specific product or service that caused the damage.
11. User Conduct

Users agree to:

  • Use the website only for lawful purposes.
  • Refrain from uploading or sharing any harmful, defamatory, or illegal content.
  • Avoid interfering with the website’s functionality or security.
12. Termination of Use
We reserve the right to terminate your access to the website at our sole discretion, without notice, for any conduct that violates these T&Cs or is deemed harmful to Paws Carte or other users.
13. Changes to Terms & Conditions
Paws Carte reserves the right to update or modify these T&Cs at any time without prior notice. The updated terms will be effective immediately upon posting on our website. Continued use of the website indicates your acceptance of the revised terms.
Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us:

  • Email: support@pawscarte.com
  • Phone/WhatsApp: +971 50 123 4567
  • Website: www.pawscarte.com

Thank you for choosing Paws Carte! We look forward to serving you and your pets.